Technology and innovation in the hybrid age

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Creating the workplace of the future

55% of office-based employees globally have already adopted a hybrid working pattern, while 77% of CRE leaders in our recent Future of Work survey say flexibility is key to attracting and retaining staff. The shift to hybrid will demand a much greater reliance on technology. Organizations that empower their workforce and support flexibility with the right tools will reap the greatest long-term benefits.

Our latest research will help you navigate the complexities of the technology landscape and highlight best-practice implementation strategies to create a resilient, flexible and adaptable workplace and portfolio of the future.

This paper draws on the results of our Future of Work survey of over 1,000 decision-makers across the globe.

Key research findings

Technology is key to the hybrid workplace

Understanding workforce needs and identifying technology solutions across key dimensions – work, workforce, workplace and portfolio – will be crucial

Technology adoption is pivoting from reactive to forward-looking implementation

By 2025, 78% of companies plan to incorporate over 10 of 15 technologies identified as anchors for hybrid work transformation

With a greater variety of technology tools available, developing a strategic approach is critical

There is no one-size-fits-all strategy and organizations will have to create solutions tailored to their ambitions and operating models

Transform how your buildings run

Technology driven by real estate expertise enables smart space utilization, data-driven decision-making, sustainability, worker productivity and high ROI.

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Yuehan Wang Associate – Technology Research, Global Insight

Matthew McAuley Senior Director, Global Property Sectors Research

Dr. Marie Puybaraud Global Head of Research, JLL Work Dynamics

Hannah Dwyer Head of EMEA Work Dynamics Research & Strategy JLL Work Dynamics

Amber Schiada Head of Americas Work Dynamics and Industry Research, JLL

James Taylor Head of Research, Work Dynamics, Asia Pacific

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